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Thailand2go Faulty

Submitted by mitch on Fri, 2007-02-16 17:19. Windows Mobile Pocket PC

I have installed by using active sync and also using cab files. The icons appear but when you select for example food all you get is a blank page. I have downloaded France2go that works ok. Something wrong with the Thailand download file.

Regards

james

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We are working on it and an

Submitted by admin on Fri, 2007-02-16 23:34.

We are working on it and an updated version will be available for download soon.

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appears to device problem

Submitted by admin on Mon, 2007-02-26 00:12.

Just an update. Based on communication with the customer, this issues appears to be occuring only on this particular device.

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Same problem for me

Submitted by CyberMac on Fri, 2007-03-09 20:32.

Using trial version 3.2.1.0 it works fine, installed the latest version 3.2.2 and the pages load blank. Using a Navman PiN 300 (Mio 168)so just reverted to previous version. Great program, MUCH better than Lingvosoft!

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Thailand2go Faulty

Submitted by admin on Fri, 2007-03-09 21:40.

Please download the debug version from www.hnhsoft.com/products/debug/ppc/thailand2go_dbg.zip

After downloading, install the Thailand2Go Talking phrase book onto your device and launch the application to reproduce the problem. Then exit the application and email the log.log file to us.

Thanks for your help.

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Thailand2go Faulty

Submitted by sphinx on Wed, 2007-03-14 21:53.

This issue has been fixed in our latest release. Please download it from our web site again.

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Thailand2go faulty...

Submitted by marcos on Thu, 2007-05-31 01:29.

I have the same problem with the latest version in your web site as well as in handango's site...

Any sugestions ???

Mark Callahan

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device

Submitted by admin on Thu, 2007-05-31 21:00.

what is your device make and model?

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Thailand2Go Faulty.

Submitted by marcos on Fri, 2007-06-01 17:43.

HP IPAQ 4700 with Windows Mobile 2003 SE..

Mark Callahan

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archive

Submitted by admin on Fri, 2007-06-01 21:46.

For Windows Mobile 2003SE, can you please try to use an archive version here: http://www.hnhsoft.com/products/ARM/archive/thailand2go_arm.zip

The functionality is the same.

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Thailand2Go Faulty.

Submitted by marcos on Fri, 2007-06-01 23:40.

Did not work, I got the same effect.

I have china2go and japan2go, and those work fine !!!

Mark Callahan

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ok...

Submitted by admin on Sat, 2007-06-02 21:14.

we will investigate.

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version

Submitted by admin on Sun, 2007-06-03 22:20.

Hi,

The latest version should have fixed this problem. Can you please go to "About" and let us know the exact version number you are using?

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Thailand2go Faulty..

Submitted by marcos on Mon, 2007-06-04 13:30.

>I can not even try the about function - when I try to execute Thailand to go, all I get is a "blank" screen and the pocket PC freezes, no keyboard or mouse functions...

Mark Callahan

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installation problem?

Submitted by admin on Thu, 2007-06-07 10:45.

OK.. you may have some problems with the installation then. How much free space do you have on the device?

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Thailand2Go Faulty

Submitted by marcos on Thu, 2007-06-07 22:25.

With the aplication allready installed on the Ipaq File Store (not Main Memory) the device shows 12.84 MB free out of 85.06 MB-

The Main Memory shows for storage 7.96 MB free and for programs 10.98 MB free..

The directory for Thailand2go shows 6 files.
angsd 62.6k
favorites 0B
log ob
Phrases 194K
Thailand2Go 306K
voice 3.45 MB

Mark Callahan

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still looking

Submitted by admin on Sun, 2007-06-10 09:13.

we are still investigating this. we will update once we have progress.

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