no sound

Palm OS

no sound on garmin iq3600--palm os5.2--. the audio on the device works properly. this is for china2go.
thanks
james

We are sorry for the

We are sorry for the inconvenience.
Would you please try the following to help us debug the issue?
1. download file from
http://www.hnhsoft.com/products/debug/palm/DBViewer.zip
2. unzip the file and install DBViewer.prc onto your device main memory;
3. Select Menu Options->China2Go
4. launch China2Go phrase book and try to reproduce the issue you are
having;
5. exit China2Go phrase book;
6. launch H&H Debug Viewer (DBViewer.prc) and select product name from
the menu;
7. click view button and you will see the log information on the screen;
8. click send button to send the log information to Memos
9. please send us back the debug information in the Memos.

Thanks.