Pinying Input problems!

Windows Mobile Pocket PC

Whenever I type in the pinyin word, only 0 chinese characters appear for me to select. I haven't been able to use this feature since I bought the software.

This is what I'm using:
Dopod U1000
Windows Mobile 2005
VGA Screen

Thank you for your kind assistance, I sincerely hope to use this feature since this is the only way I know how to write Chinese characters.

Thank you.

Display on VGA

Hi, we apologize for the inconvenience. We have received reports of issues on Pocket PCs with VGA screens. We are investigating the issue. If you have any concerns please email support@hnhsoft.com