No sound - English-Chinese dictionary

Do you have an older version (versions before 3.1.0) of Talking phrase book installed on your device?
If so, please try the steps below to fix the problem:
1. download the latest version from www.hnhsoft.com/dlbb
2. uninstall the current version on your device
3. launch English-Chinese dictionary and check whether you can hear the voice now. Exit English-Chinese dictionary application.
4. follow the instructions in the installation.pdf to install the latest talking phrase book you just downloaded.
5. launch English-Chinese dictionary and check whether you can hear the voice now.

If you still cannot hear voice in either step 3 or step 5, please do the following:
1. download the debug version from www.hnhsoft.com/products/debug/bb/hnhsoft_ecdict_bb_v1.0.2.zip
2. uninstall your current English-Chinese dictionary
3. install the debug version
4. launch English-Chinese dictionary and let us know what's the error code you get when you try to play the voice
5. please also let us know your device Make, Model, free memory space on your device and any other 3rd party software you installed on your device with size bigger than 1MB.

I had the same issue with the original files. No voice.
I then downloaded the debugged files. Installed these with no problem.
However when I click on the speaker icon I get various error messages, all like : Errorcode : 56, 3156 etc

Blackberry 8700V
free memory: 40 MB

Please read this thread http://www.hnhsoft.com/node/447

At the end there is a link to an updated version for 8700.

Hi, please download a new package here:

http://www.hnhsoft.com/products/blackberry/8700/hnhsoft_ecdict_bb.zip

Please un-install your current version and carefully follow the new installation instruction (the installation is different).

Please let us know if you have any problems.

Hi, Installed the software, no more error messages, but when I am on the speaker icon, still no sound?

Sorry for the inconvenience. In rare cases where we can't diagnose remotely, we offer a service to debug on your device. You will need to send in your device and we send it back after we debug it. If you are willing to go with this option please email support@hnhsoft.com to arrange the shipment. Thanks.