HNHSoft - Palm OS

PLEASE READ THIS FIRST

Fri, 30 Sep 2005 15:58:30 -0400

Welcome to our Palm OS forum! Please keep the following in mind when you post:

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- NEVER post your billing information.
- NEVER post your license key.
- NEVER post a discount coupon code.
- Let us know the exact product name and version number that you have problem with.
- Let us know the make, model, and operating system of your computer.
- Give a detailed description of the symptom.

Who is who

The following IDs are our support staff: admin, sphinx, and pineman.

Enjoy!

Uprgrade from Palm 650 to Centro

Thu, 10 Jul 2008 00:46:59 -0400

I had Italy2Go successfully working on my Treo 650. I have now upgraded to a Palm Centro, on which I have successfully loaded Germany2Go, and it works fine. But up to now am unable to get full use of Italy2Go, which I backed up/renamed/resynched from Treo 650 backup files onto the Palm Centro. My License key code SEEMED to satisfy the Palm Centro, but the audio is very choppy - it sounds like I have an improper bit rate.

Is there a simple solution to this, or must a plead for a new download of the Italy2Go that is compatible with the Centro.

Is Palm Centro supported?

Wed, 02 Apr 2008 11:08:40 -0500

I installed a trial version to my Centro. I got a msg "Device is not supported." and the application exited itself.

Will any of the dictionaries be supported on Centro any time soon?

French characters

Fri, 04 Jan 2008 12:34:08 -0500

I have just bought France2Go for my Palm TX. Works ok, but it isn't displaying special characters. I thought I saw something about this somewhere, but now can't find it. What else do I need to display these please? Example - Oeuf is displayed as Suf.
Thanks.

Alternate voice

Mon, 23 Jul 2007 10:33:39 -0400

Is there an option for a male voice in the audio playback? Even a half speed playback option would help by lowering the voice an octave. I am using the Italy2Go module.
Thanks

Italian2go - help - where is search - what do icons mean

Wed, 06 Jun 2007 06:52:04 -0400

I have just downloaded and installed Italian2go on a palm T|X.
I understand that I will only get voice from the basic list (that works) until I buy it but there is a lot else missing. I cannot find a decent help file and because of this I do not see how to make the search work nor selecting from a list and I do not know what the icons mean. I have found by trial and error that the first icon is 'favourites' and the second icon is 'related' but the third icon does nothing.

The help on the pda says 'Compose your phrase by selecting from a list' - how?

'Search a phrase by keyword(s)' and 'Select search from the tools menu' - I don't see a search button on the tools menu (unless that is the third one which does nothing). The palm's own search button is not active within the programme.

The icons are tiny and I cannot see what they are meant to represent. The middle one is sort of recirculating but the other 2 convey nothing.

Is there a proper help file which I have missed? The one on the pda wastes space telling you what a super programme it is (as it is loaded on the pda the user will have got past that already) but says only a very little on how to use it!!!!!

install phrase book to device main memory/SD card

Wed, 02 May 2007 12:51:09 -0400

How can I install the application onto my device main memory or SD card?

what are the little icons in the lower right hand corner?

Tue, 03 Apr 2007 19:30:10 -0400

what are the little icons in the lower right hand corner?

Simplified to Traditional, etc.?

My Chinese Phase book did not come with a manual...

I hope the English-Chinese dictionary for Palm OS will release soon...

thanks

Moving from Treo 650 to Treo 680

Sun, 25 Mar 2007 20:37:52 -0500

Sirs

I've got a new Treo 680. I moved my software from a Treo 650 to the new device. Unfortunately the voices on China2Go do not work properly. Lots of scratchy sounds. Any solution on how to solve the problem?
Kind regards

How to troubleshoot on Palm OS

Thu, 15 Mar 2007 23:17:21 -0500

Please follow the steps below to help us troubleshooting issues on your Palm device.
1. download file from
http://www.hnhsoft.com/products/debug/palm/DBViewer.zip
2. unzip the file and install DBViewer.prc onto your device main memory;
3. launch the HNHSoft talking phrase book which has the issue and try to reproduce the issue you are having;
4. exit the HNHSoft talking phrase book;
5. launch the Debug Viewer (DBViewer.prc) and select product name from the Options menu;
6. click view button and you will see the log information on the screen;
7. click send button to send the log information to Memos
8. please send us back the debug information in the Memos.

Thanks.

Japan2Go Debug "Error Reading HBF"

Wed, 14 Mar 2007 22:38:03 -0500

I get this message

Debug "Error Reading HBF"

when I run Japan2Go on a Treo 650, with 3.9 Meg available on the phone.

If click O.K. enough times, it wll say whatever phrase is selected. If I press the little house button enough times, it will take me back to the where I can choose different programs.

China2Go works fine, Cantonese2Go, and Korea2Go work fine.

Suggestions?

Is Palm Zire22 supported?

Thu, 08 Mar 2007 22:04:15 -0500

Will the Chinese phrase book work on the Palm Z22?

Palm: Cannot find the voice database

Sun, 04 Mar 2007 11:46:30 -0500

Device: Palm Tungsten E

I got the following error message "Resource Error: Cannot find the voice database" when I launch the software.

Thanks

text database

Thu, 22 Feb 2007 14:03:51 -0500

where do i find the missing text database
thanks,
james

no sound

Mon, 19 Feb 2007 15:43:02 -0500

no sound on garmin iq3600--palm os5.2--. the audio on the device works properly. this is for china2go.
thanks
james