Generic

PLEASE READ THIS FIRST

Generic

If you do not know what platform (operating system) you are using, or have a question that is platform independent, please use this forum. Please keep the following in mind when you post:

Guidelines

- NEVER post your billing information.
- NEVER post your license key.
- NEVER post a discount coupon code.
- Let us know the exact product name and version number that you have problem with.
- Let us know the make, model, and operating system of your computer.
- Give a detailed description of the symptom.

Who is who

The following IDs are our support staff: admin, sphinx, and pineman.

Enjoy!

Download vs Buy

Generic

It seems I can download our software OR I can buy it. But there is NO INFORMATION (that I could find) that explains what the difference is...

Is the 'download' trial ware limited by time, lesser entries, reduced function, nag screen.... what? Please clarify.

Thanks, David

Pinyin for Dictionaries PocketPC / Windows Xp

Generic

Hello,

today i have bought your roduct for PocketPc and Windows XP. For PocketPC everything is o.k. But for Windows XP the Pinyin in translationwindow is missing.

I will send an E-mail to support to with a screenshot.

Tanks in advance
Bernd Trelewsky

Entering using Pinyin or drawing Hanzi chinese signs with stylus

Generic

One thing not answered in your FAQ is this:

Q: How can I enter Chinese signs that I don't know the pinyin of?

A: We don't support this yet, but maybe some day.

(I hope my answer is wrong - let me know, please, that I can enter Hanzi directly!)

i need some help

Generic

I DOWNLOADED ONE OF YOUR PRODUCTS AND WHEN I WANT TO PUT A WORD IN HNHSoft
English-chinese DICTIONARY IT ask me for a NAME and a LICENSE KEY.
WHERE DO I GET IT ??
THANK YOU.

XML feed